Terms & Conditions for Using the be 52 Platform

Be 52 (bundles be52.ws) is an online gaming and Sports Betting platform operating for adult users in Bangladesh and other approved regions. These Terms & Conditions constitute a legally binding agreement between be 52 and all its members.

By using any be 52 service — including browsing the website, using the app, playing games, placing bets, or making any transaction — you agree to abide by these terms. If you do not agree, please do not use the platform.

These Terms & Conditions apply alongside be 52's Privacy Policy, Bonus Policy, and Responsible Gaming Policy. In the event of any conflict, these Terms & Conditions shall take precedence.

To open an account with be 52, the following requirements must be met:

• You must be at least 18 years of age.
• Accurate and truthful personal information must be provided.
• Each individual may register only one account.
• Opening multiple accounts with the same mobile number or email address is strictly prohibited.
• You must use a payment method registered in your name.

Information provided at registration — including your name, mobile number, and date of birth — may be used for identity verification. be 52 may request KYC (Know Your Customer) verification at any time. Withdrawals may be temporarily suspended until verification is completed.

You are solely responsible for keeping your account password and login credentials strictly confidential. Sharing login details with anyone else is strictly prohibited. If you suspect any unauthorized activity on your account, contact be 52 Support immediately.

Be 52 regularly offers a range of bonuses and promotions — including a Welcome Bonus, Deposit Bonus, Cashback, Referral Bonus, and exclusive offers for special occasions (Eid, Puja, etc.). Each bonus comes with its own terms, clearly stated on the offers page.

General Bonus Terms:

• Every bonus comes with a wagering requirement that must be met before the bonus can be withdrawn.
• The welcome bonus is available to new members only and can be claimed once per person.
• Bonus balance and real balance are displayed separately. Bonus funds are only converted to real balance once the applicable wagering requirements have been met.
• Bonus abuse — such as claiming bonuses across multiple accounts — may, at be 52's discretion, result in bonus cancellation and account suspension.
• Be 52 reserves the right to modify or cancel any bonus offer at any time.
• To qualify for the referral bonus, the referred person must be a genuinely new user and must make the required minimum deposit.

Be 52 supports Bangladesh's most popular mobile financial services — bKash, Nagad, and Rocket. Deposits and withdrawals are typically completed within 5 minutes.

Deposit Rules:

• The minimum deposit amount varies by payment method and is listed on the payments page.
• Deposits will only be accepted from payment accounts registered in your name.
• Third-party payments are strictly prohibited and any such transactions will be cancelled immediately.

Withdrawal Rules:

• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals above a certain amount may require additional verification.
• Bonus funds can only be withdrawn after the associated wagering requirements have been fulfilled.
• If suspicious transactions are detected, be 52 may temporarily hold withdrawals pending investigation.
• Withdrawals will only be processed to the same payment method used for the original deposit.

All transaction records can be viewed on the "Financial Transactions" page of your be 52 account. If you notice any discrepancy, please contact support within 48 hours.

All be 52 members must strictly refrain from the following activities. be 52 reserves the right to permanently close any account found in violation:

• Money Laundering: Using the platform for the purpose of laundering illegal funds is strictly prohibited.
• Cheating: Attempting to manipulate game outcomes using software or hardware.
• Bot Usage: Using automated software or bots to play games.
• Account Sharing: Allowing another person to access or use your account.
• Bonus Abuse: Creating multiple accounts to claim bonuses.
• Underage Gaming: Allowing anyone under the age of 18 to use your account.
• Hacking or Cyber Attacks: Any attempt to gain unauthorized access to be 52's servers or systems.

Be 52 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• If false information is found during KYC verification.
• If evidence of operating multiple accounts is found.
• If suspicious financial activity is detected.
• At the member's own request (voluntary closure).
• For the protection of members under our Responsible Gaming program.

Prior to account closure, we will make every effort to return any real money balance (excluding bonuses), though this may be placed on hold if the account is under investigation.

You can also request account closure at any time through be 52 Support. The self-exclusion option is available on the Responsible Gaming page.

Be 52 believes gaming should be purely for entertainment. The following Responsible Gaming features are available on be 52:

• Deposit Limits: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Session Limits: Decide in advance how many hours you want to play in a single session.
• Loss Limits: Your session will automatically end once you reach a set loss amount.
• Cooling-Off: Temporarily pause gaming on your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Take a complete break from gaming for 6 months or longer.

Be 52 recognizes gambling addiction as a serious issue. If you or someone you know is affected, our Support Team is here to help. To learn more, Responsible Gaming View page.

Be 52 takes your personal information very seriously. Details provided during registration are used solely for the following purposes:

• Identity verification and account management.
• Processing financial transactions.
• Customer support services.
• To meet legal and regulatory obligations.
• Contact regarding be 52 offers and updates (with your consent).

Be 52 never sells your personal information to third parties. All data is secured with 256-bit SSL encryption technology. To learn more, Privacy Policy View.

If you have a complaint or dispute, please follow be 52's complaint resolution process:

1. Step One: Reach out to be 52 Support via live chat or email for further assistance.
2. Step Two: Our support team will respond to your query within 48 hours.
3. Step Three: If the matter remains unresolved, it will be escalated to be 52's management team.
4. Step Four: Complex matters are targeted for resolution within a maximum of 7 business days.

In disputes relating to game outcomes, be 52's server logs will serve as the final and conclusive evidence. Should a technical error affect the result of any game, be 52 reserves the right to void the transaction and issue a refund.

Be 52 reserves the right to modify these Terms and Conditions, in part or in full, at any time. Members will be notified of significant changes in advance via app notification or email.

Continuing to use the platform after updated terms are published will be considered acceptance of the new terms. If you do not agree with the updated terms, please contact be 52 Support to request account closure.

If any provision of these Terms & Conditions is found to be legally unenforceable, all remaining provisions will continue in full force and effect.